What does a recruiter or agency pay?
A single 10% platform fee on a successful placement, deducted from the fee published on the role after the employer has paid. There is no subscription, no listing fee, and nothing at all on a placement that does not happen. The same 10% applies everywhere — no country tables, floors or tiers.
How long does a recruiter own a candidate they submitted?
182 days from the submission the platform recorded. If the employer hires that candidate within the window — for that role or another, directly or through anyone else — the fee is due. Both sides can see the date it ends.
What happens if the person leaves soon after joining?
Every role carries a guarantee period the employer sets, commonly 30 to 90 days, and the remedy is stated on the role: a free replacement, a prorated credit, or a full credit. Report the departure through the platform within 14 days of their last working day.
When does a recruiter actually get paid?
After the employer has paid our invoice and the guarantee period has run. Holding it until then is what lets an employer offer a guarantee at all. Amounts and dates are visible throughout; the transfer itself is made by a person and the reference recorded.
How is a recruiter paid, and who covers the bank charges?
Outside India, by wire transfer over the standard banking rails, or by Wise, Stripe or another agreed method. In India, by NEFT or RTGS. It goes to the account registered on the platform, in the currency stated on the placement, and never to an account in a different name from your registered organisation. Banking, intermediary-bank and currency-conversion charges come out of the fee — eStaffing does not absorb them — so the amount landing in your account can be slightly under the amount released.
Do candidates know they are being put forward?
Yes. A candidate is asked for their right to represent and must agree before they are presented to an employer. Until they agree, the employer does not see them. The consent and its timestamps are kept as evidence.
How is this different from a bounty job board?
The commercial terms are fixed and visible before anyone works the role, the candidate protection period is recorded and counted by the platform rather than argued about later, and you hold one agreement and receive one invoice from eStaffing however many desks are working for you.
Can an agency post its own client’s role?
Yes, through co-sourcing, once eStaffing has approved you to post. Other desks source against it on a split, and your client’s name stays confidential unless you choose to reveal it to a particular desk.
What do I need before I can submit candidates?
Your profile — your markets, the industries you know, the categories you recruit for, and your LinkedIn — and then approval from the eStaffing team. It usually takes one working day. You can browse every open role while you wait.
Which eStaffing company will I be contracting with?
Your country decides. Customers in India contract with Masotech eStaffing Private Limited in Dehradun and are invoiced with GST; everyone else contracts with eStaffing Inc. in Allen, Texas. It is always the entity that invoices you.
How safe is our data, and our candidates’ data?
Two-factor sign-in is mandatory on every account, and each organisation’s records are isolated at the database level so one customer’s query cannot reach another’s rows. We are not SOC 2 or ISO 27001 certified and do not claim to be.
Something is wrong with an invoice. What happens?
Raise a dispute through the platform within 10 business days of the invoice date. We decide within 15 business days, the disputed amount is held while it runs, and both deadlines are shown on screen so nobody has to count them.
A person answers, usually within a few hours.